Privacy Policy
Last updated: December 2024
At Chi Skills, your privacy is of utmost importance to us. We are committed to complying with all applicable privacy laws, ensuring your data is secure, and using it responsibly. This Privacy Policy explains how we collect, use, and protect your personal information.
If you have any questions or would like detailed information about the data we collect, feel free to contact us at [email protected].
1. Data Collection and Use
Workshops, programs, and Course Registrations
When you sign up for a workshop, a program, or course, we collect and process the following personal information:
• Name
• Email address
• Phone number
• Billing and physical address
• Payment details
• IP address
This data is necessary for fulfilling our agreement with you. We retain this information for the duration of your training and for an additional seven years, as required by Dutch law.
2. Sharing with Third Parties
We may share your personal information with trusted third parties, such as:
• Accounting Services: For processing invoices related to your sessions or courses.
• Technical Providers: For secure storage or communication.
You have the right to know which data is shared and with whom. For more details, see the section Your rights.
3. Contact Form and Newsletter
Contact Form
When you contact us via our website, we collect:
• Name
• Email address
• IP address
We use this data with your consent to respond to your inquiry. This information is retained for six months after your query is resolved to facilitate follow-up questions or improve customer support.
Newsletter
By subscribing to our newsletter, you consent to the use of your email address for sending news, tips, and updates about our services. You can unsubscribe at any time using the link provided in each email. We retain your email address until you opt out.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve functionality. By useing our website, you consent to the use of these cookies.
You can disable cookies via your browser settings, but some features of our website may no longer function properly.
Please note, while we have agreements with third-party cookie providers, we cannot fully control their practices. Refer to their respective privacy policies for more details.
5. Security
Protecting your personal data is a priority. We implement robust security measures and continuously monitor for vulnerabilities to ensure your information remains safe.
6. Changes to This Privacy Policy
We update this Privacy Policy as necessary to reflect changes in our services or legal requirements. The date at the top indicates the latest update. Please review the policy periodically. We will notify you of significant changes where possible.
7. Your Rights
You have the following rights regarding your personal data:
• Access the data we hold about you.
• Receive an explanation of how your data is used.
• Request corrections to incorrect or incomplete data.
• Request deletion of outdated or irrelevant data.
• Withdraw consent for specific data usage.
• Object to certain processing activities.
To exercise these rights, contact us at [email protected] and provide proof of identity to prevent unauthorized changes to your data.
8. Filing a Complaint
If you believe we are not handling your data correctly, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Visit their website for more information.
9. Contact Details
Chi Skills
Duke Ellingtonrode 34
2717BM Zoetermeer
The Netherlands
Email: [email protected]
