November 2021

Your privacy is of great importance to Chi Skills, we comply with privacy laws. This means that your data is always secure, and used responsibly. In this privacy statement we explain all the ways in which we utilize your personal information.

If you have any questions, or would like to know exactly what data we track, please contact Chi Skills at info@chiskills.com .

Workshops/ 1 on 1 sessions/ course signup

On our website you can sign up for 1 on 1 sessions/ workshops/ courses, where we use your personal information to process and register your application.

For this we use your IP address, e-mail address, billing address, name, physical address, phone number and payment details. We need these because of the agreement we enter into with you. We hold on to this information until your training with us has been completed, and seven years thereafter (this is the mandatory statutory period for the retention of data).

Supply to third parties

We collaborate with certain companies, that can receive from us your heretofore mentioned personal information. An example would be the invoice we send with regard to your sessions with us. This is logged in our accounting system, the data of which is then shared with our accountant. You are entitled at all times to receive insight into what personal data we have stored, and with which parties this is being shared. See also the ‘Access, modification, and removal of your data’ section in this document.

Contact form and newsletter

With the contact form you can ask us questions or submit requests.
For this we use your e-mail address, IP address and name. We do this with your consent. We hold on to this information until we are certain that you are happy with our response, and six months thereafter. This allows us to easily consult the information in the event of follow-up questions. It also allows us to improve our customer support service.

You can subscribe to our newsletter. This has news, tips, and information about our products and services. You can cancel your subscription at any time. Every newsletter contains an unsubscribe link. Your e-mail address is added to the list of subscribers with your permission only. This data is stored until you cancel the subscription.

Distribution to other companies or institutions

With the exception of user data acquired via application for workshops/1 on 1 sessions and course orders, under no circumstances do we give out your personal information to other companies or institutions, unless legally required to do so (for example when demanded by the authorities in case of a suspected crime).

Cookies

Our website uses cookies. Cookies are small files that allow us to store data so that you don’t need to keep filling out the same details upon repeat visits. It also allows us to see that you have visited us before.
When you visit our website for the first time, we display a notification explaining the use of cookies. By using our website, you agree to our use of these cookies.
You can disable cookies in your browser settings, but this does mean that some features of our website will not function properly.
We have entered into agreements with companies that store cookies, about the use of these cookies. However, we do not have full control over what they do with these cookies. Make sure to also read their privacy statements.

Security

Security of personal data is of great importance to us. We make sure that your personal information is well secured. We continually update the security and keep a careful eye on potential gaps.

Changes to this privacy statement

When changes are made to our website, we must of course also adjust the privacy policy. Make sure to always note the date at the top, and routinely check for new versions. We will try our best to expressly announce changes.

Access, modification and removal of your data

If you have any questions or would like to know what personal information we have stored, feel free to contact us. See contact details below. You have the following rights:

  • Receive an explanation on what personal information we have stored, and what we do with it
  • Access to the exact personal information we have
  • Have errors corrected
  • Have outdated personal information removed
  • Withdrawal of consent
  • Object to certain usage

Make sure to always clearly state your identity, so that we do not inadvertently change or remove other people’s data.

Filling a complaint

If you find our service unsatisfactory, you have the right to file a complaint with the supervisor. This is the Dutch Data Protection Authority.

Contact details

Chi Skills
Duke Ellingtonrode 34
2717BM Zoetermeer
info@chiskills.com